Recommended Resource List:
Managing Relationships at Work

Materials indicated by call numbers may be found on site using the State Library's Online Catalog. All other sources may be acquired using the State Library's Interlibrary Loan Services. To request materials, state government employees should use the Kentucky Government Employee Materials Request form. To apply for a library card, State Government Employees should complete the online application.

• Audiobooks
  • Bing, Stanley. Throwing the Elephant: Zen and the Art of Managing Up. Prince Frederick, MD: Recorded Books, 2002. Call number: SR 650.13 Bing
  • Conniff, Richard. The Ape in the Corner Office: Understanding the Workplace Beast in All of Us. Westminster, MD: Books on Tape, 2005. Call number: SR CD 650.13 Conn
  • The 5 Essential People Skills: How to Assert Yourself, Listen to Others, and Resolve Conflicts. Niles, IL: Nightingale-Conant, 2004. Call number: SR CD 158.2 Five
  • Goleman, Daniel. Social Intelligence: the New Science of Human Relationships. New York: Bantam Books, 2006. Call number: SR CD 158.2 Gole
  • Kirschner, Rick. How to Deal with Difficult People. Boulder, CO: CareerTrack Publications, 1991. Call number: SR 658.31244 Kirs
• Books
  • Albrecht, Karl. Social Intelligence: the New Science of Success. San Francisco: Jossey-Bass, 2006. Call number: 302.12 Albr
  • Avery, Christopher M. Teamwork Is an Individual Skill: Getting Your Work Done When Sharing Responsibility. San Francisco: Berrett-Koehler Publishers, 2001. Call number: 658.4036 Aver
  • Benun, Ilise. Stop Pushing Me Around!: a Workplace Guide for the Timid, Shy, and Less Assertive. Franklin Lakes, NJ: Career Press, 2006. Call number: 650.13 Benu
  • Cavaiola, Alan A. and Lavender, Neil J. Toxic Coworkers: How to Deal with Dysfunctional People on the Job. Oakland, CA: New Harbinger Publications, 2000. Call number: 658.3045 Cava
  • Chapman, Elwood N. Winning at Human Relations: How to Keep from Sabotaging Yourself. Rev. ed. Menlo Park, CA: Crisp Learning, 2003. Call number: 650.13 Chap
  • Crowley, Katherine. Working with You Is Killing Me: Freeing Yourself from Emotional Traps at Work. New York: Warner Business Books, 2006. Call number: 650.13 Crow
  • Fisher, Anne B. If My Career’s on the Fast Track, Where Do I Get a Road Map? : Surviving and Thriving in the Real World of Work. New York: Quill, 2002. Call number: 650.14 Fish
  • Goleman, Daniel. Social Intelligence: the New Science of Human Relationships. New York: Bantam Books, 2006. Call number: 158.2 Gole
  • High Five!: the Magic of Working Together. New York: Morrow, 2001. Call number: 658.402 High
  • Hoover, John. How to Work for an Idiot: Survive & Thrive—without Killing Your Boss. Franklin Lakes, NJ: Career Press, 2004. Call number: 650.13 Hoov
  • Jansen, Julie. You Want Me to Work with Who?: Eleven Keys to a Stress-free, Satisfying, and Successful Work Life—No Matter Who You Work With. New York: Penguin Books, 2006. Call number: 650.13 Jans
  • Lloyd, Ken. Jerks at Work: How to Deal with People Problems and Problem People. Franklin Lakes, NJ: Career Press, 1999. Call number: 658.3145 Lloy
  • Maisel, Eric. Toxic Criticism: Break the Cycle with Friends, Family, Coworkers, and Yourself. New York: McGraw-Hill, 2007. Call number: 158.2 Mais
  • Maxwell, John C. Winning with People: Discover the People Principles that Work for You Every Time. Nashville, TN: Nelson Books, 2004. Call number: 158.2 Maxw
  • Rath, Tom. Vital Friends: The People You Can’t Afford to Live Without.  New York: Gallup Press, 2006.  Call number: 658.314 Rath
  • Schillace, Ralph. Relationship Pain: Why We Get Hurt (and What to Do about It) While We Are Trying to Get Along in Intimate, Family and Work Relationships. San Jose, CA: Writers Club Press, 2000. Call number: 158.2 Schi
  • Scott, Gini Graham. A Survival Guide for Working with Bad Bosses: Dealing with Bullies, Idiots, Back-stabbers, and Other Managers from Hell. New York: AMACOM, 2006. Call number: 650.13 Scot
  • Sutton, Robert I. The No Asshole Rule: Building a Civilized Workplace and Surviving One That Isn’t. New York: Warner Business Books, 2007. Call number: 650.13 Sutt
  • Tieger, Paul D. and Barron-Tieger, Barbara. The Art of SpeedReading People: Harness the Power of Personality Type and Create What You Want in Business and in Life. Boston: Little, Brown, 1998. Call number: 158.2 Teig
  • Weiner, David L. Power Freaks: Dealing with them in the Workplace or Anyplace. Amherst, NY: Prometheus Books, 2002. Call number: 650.13 Wein
  • Weisinger, Hendrie. Emotional Intelligence at Work: the Untapped Edge for Success. San Francisco: Jossey-Bass, 2000. Call number: 650.13 Weis
  • Whale Done!: the Power of Positive Relationships. New York: Free Press, 2002. Call number: 158.2 Whal
• Videos
  • Between You and Me: Solving Conflict for the Public Sector. 23 min. American Media, 1995. Videocassette. Call number: VC 650.13 Betw/VC4556
  • Between You and Me: Solving Conflict for the Public Sector. 29 min. American Media, 1995. Videocassette. Call number: VC 650.13 Betw/VC9809
  • Character: Who Needs It?. 26 min. Mentor Media, 1996. Videocassette. Call number: VC 174.4 Char/VC6572
  • Closing the Gap: Gender Communication Skills. 26 min. American Media, 1995. Videocassette. Call number: VC 651.73 Clos/VC4386
  • Coping with Difficult People, Pt. 1. 20 min. American Media, 1990. Videocassette. Call number: VC 658.3145 Copi/VC5447 or VC 658.3145 Copi/VC9184
  • Coping with Difficult People, Pt. 2. 19 min. American Media, 1990. Videocassette. Call number: 658.3145 Copi/VC5448 or VC 658.3145 Copi/VC9183
  • Getting Ahead by Getting Along. 16 min. Kantola Productions, 1998. Videocassette. Call number: VC 658.3145 Gett
  • Getting Along: Words of Encouragement. 4 min. Cross-Cultural Communications, 1996. Videocassette. Call number: VC 158.2 Gett
  • Whale Done!: the Power of Positive Relationships. 36 min. VisionPoint Productions, 2002. 2 videocassettes. Call number: VC 158.2 Whal
• Websites
  • http://www.advisorteam.com/user/ktsintro.asp
    Keirsey Temperament Sorter II offers an online personality test. Last accessed on April 2, 2004.
  • http://www.managementhelp.org/intrpsnl/diffcult.htm
    Handling Difficult People offers information on influencing difficult people. This information is assembled by Carter McNamara for The Accessed Management Assistance Program for Nonprofits (St. Paul, MN). Last accessed on February 26, 2007.
  • http://www.managementhelp.org/intrpsnl/intrpsnl.htm
    Interpersonal/Human Skills offers information to enhance a manager's capacity to build trust, handle difficult people and other communication skills. This information is assembled by Carter McNamara, PhD for The Management Assistance Program for Nonprofits (St. Paul, MN). Last accessed on February 26, 2007.
  • http://www.theworkingmanager.com/
    The Working Manager offers a body of knowledge on various management topics, exercises for online learning and a monthly magazine. Free registration is required for exercises. Last accessed on February 26, 2007.